What is IBM Business Critical Service Upgrade? IBM Business Critical Service Upgrades are options to extend your Base support (9x5) to Business Critical (24x7) and usually applies to an Appliance. [...]
FCT mentioned anywhere in your IBM license entitlement? You need to dig deeper #itam tips Flexible Contract Type aka FCT is a special and typically older contract type used by IBM. As [...]
Got a monthly Run Book for ILMT sub-cap reporting? If not then you are probably falling out of compliance #itam tips If you are taking advantage of IBM sub -cap licensing then [...]
