Recovering from a Poor IBM Software Audit

“IBM Software Audit”

Facing an IBM software audit can be a nerve-wracking experience for any organization. The potential for hefty fines, unexpected costs, and reputational damage can weigh heavily on even the most prepared IT teams.  

However, a poor audit outcome doesn’t have to spell disaster. Your team can emerge stronger and more resilient with the right approach and strategies.  

This blog post will delve into actionable steps to help your organization recover from a poor IBM software audit. 

Understanding your IBM Software Audit Findings 

The first crucial step in recovering from a poor IBM software audit is thoroughly understanding the audit findings. Take the time to meticulously review the audit report, asking pertinent questions such as: 

  • What were the root causes for the license compliance gaps? 
  • Was it a people, process, or technology issue? 
  • Were the gaps known before the audit? 
  • Could we have done anything to mitigate the risk if we had acted earlier? 
  • Which products contributed most to the costs of the final settlement? 

Understanding the causes and impacts of compliance gaps is essential to prevent recurrence in the future. 

Evaluating your IBM Software Audit Response 

Reviewing how well your team responded to the audit can provide valuable insights for improvement. Consider aspects such as: 

  • The effectiveness of your audit response process. 
  • Opportunities for better coordination or resource allocation. 
  • Lessons learned for future audits or operational improvements. 

Reflecting on the audit response can inform enhancements to your processes and procedures. 

Addressing Open Actions 

After settling the IBM software audit, there are essential tasks to complete before closing the project: 

  • Budgeting for additional licenses. 
  • Archiving project artifacts for future reference. 
  • Completing a project close report and review call. 
  • Opening tickets for tasks requiring handover to other teams. 
  • Updating documents and processes to reflect audit findings. 
  • Ensure passport advantage reflects your new entitlement position 
  • Record lessons learned. 

With all actions completed or formally handed off to other teams, you can close confidently. 

Upgrading Compliance Controls 

To prevent future audit issues, enhancing compliance controls and processes based on audit insights is crucial. Incorporate lessons learned into your controls to strengthen compliance efforts.. Incorporate lessons learned into your controls to strengthen compliance efforts. 

Reviewing IBM License Management Tools 

Identify and address any gaps in the configuration of tools used for monitoring deployment highlighted during the audit. Implement specific projects to rectify these issues and validate the effectiveness of repairs. 

Scheduling Internal Audits 

Don’t wait for the next IBM software audit to uncover compliance issues. Proactively conduct regular internal audits to identify and address potential compliance gaps before they escalate. 

  • Quarterly reviews of audit snapshots 
  • Annual update of Effective License Position (ELP) 
  • Internal yearly audit by a third party, if possible 

The best time to schedule internal audits is after a formal audit. Everyone appreciates the value of preventing a poor audit result next time. 

Investing in IBM License Training 

Seize the post-audit period as an opportunity to invest in additional training for your Software Asset Management (SAM) and procurement teams. Address any gaps in IBM licensing knowledge that surfaced during the audit. 

  • Focused training for the SAM team 
  • Awareness training for product owners 

Learning Positive Lessons From Your IBM Software Audit

Not all outcomes of an IBM audit are negative. Use the experience to identify unused products that can be dropped from future support and subscription (S&S) agreements. Recognize processes and functions that performed well and leverage the audit to acquire more resources if needed. 

Recovering from a poor IBM software audit can be challenging, given the potential financial and reputational impact. However, your organization can emerge stronger by understanding the audit findings, acting on lessons learned, and maintaining proactive compliance efforts. Remember, the response and recovery from a poor audit outcome are critical in shaping your organization’s future resilience and success.  

IBM Software Audit FAQ 

How soon after my current audit should I expect the next IBM audit? 

You won’t receive another audit for at least 12 months. You should expect your next audit in three years, unless there is a significant change in your business. 

    Should we go into the IBM IASP program after the audit? 

    If you have agreed to a financial settlement with IBM, there is limited value in going into the IASP program. However, it may be worth considering if IBM offers the IASP as an alternative to a formal audit. The IASP program is still an audit; it just provides more flexibility. more flexibility. 

      Can we get ahead of the game and prepare for an IBM Software audit? 

        You can get ahead of an IBM audit by carrying out an internal license audit.  This can be done by your own team annually or you can available of our IBM license optimisation services. 

        Get help from the IBM experts 

        If you need further assistance or have questions, don’t hesitate to contact us.  Our team of ex-IBM license auditors know exactly what to expect and how to respond to data request in an IBM audit   

        You will find more articles on IBM License Audits here.